New Website

The City’s current website was launched in 2015 and at the direction of Council, City staff are now working with the vendor CivicPlus to modernize the City's digital presence, enhance access to services, and foster greater civic engagement with a completely new website.

We Want Your Feedback!

As requirements for government websites have changed, so have the needs and desires of the community.

City staff know that community feedback is an important part of the new website planning,  design and launch. The goal of the outreach is to inform the community that the planning of a new City website is underway and that we are seeking feedback through a survey and two community meetings.

The City of Visalia wants to hear from residents on what they’d like to see in a new City website!

Community members are invited to attend the upcoming City Council meeting and two listening sessions, where City staff will be on hand to receive feedback on what Visalians want to see in a new site. We'll also have print copies of the survey and a handy QR code to scan for those that would like to take the survey during or after the meeting!

Join Us!

• Thursday, September 4, 2025, at 6 to 7 p.m. – New City Website Listening Session #1. At City Hall West, in the City Council Chambers, at 707 W. Acequia Ave., Visalia
• Wednesday, September 10, 2025 at 6 to 7 p.m. - New City Website Listening Session #2. At City Hall West, in the City Council Chambers, at 707 W. Acequia Ave., Visalia

In compliance with the American Disabilities Act, those that need special assistance to participate in these meetings are asked to contact the City of Visalia at (559) 713-4535.

For those unable to attend, community members are invited to submit comments and feedback to [email protected] through Wednesday, September 17, 2025.

Past Meetings

• Tuesday, September 2, 2025, at 4:30 p.m. - New Website Presentation, during the regularly scheduled City Council Meeting. At City Hall West, in the City Council Chambers, at 707 W. Acequia Ave., Visalia. Find a recording of the meeting and view the presentation here.

Community Survey Open Now

Our survey is open now! We're asking residents to fill out a quick survey to help us shape a new City of Visalia online home!

Click the links below to head to the survey now!

Survey in English - Link: www.visalia.gov/EnglishSurvey

Encuesta en Español - Link: www.visalia.gov/SpanishSurvey

If you would prefer to fill out a paper survey, they are available at the City of Visalia Administration Office, 220 N. Santa Fe St., Visalia by picking up one in the main office. Office hours are Monday through Thursday, 7:30 a.m. to 5 p.m.

The online survey will be open through Wednesday, September 24.

For questions, or more information, contact Allison M. Mackey, Communications and Brand Manager, at (559) 713-4535 or [email protected].