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FAQs

What are my payment options?

There are several ways to pay your bill:
    • Mail a check with the payment stub in the envelope enclosed with the bill 
    • Pay your Bill feature at https://visalia.gwfathom.com with credit/debit card* or e-check 
    • Pay over the telephone with a Customer Service Representative with credit/debit card* or e-check 
    • In-person with cash, check, or credit/debit card at the Payment Center at 707 W Acequia (City Hall)
    • Use your own bank's Bill pay 
    • Sign up for ACH (Automated Clearing House) or automatic debit from your checking account. 
                            *Credit and debit card payments require a processing fee of 2.8%.

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